As you will be aware, email has become increasingly unreliable. Since my emails notifying you of your ticket updates may fail to be
delivered, it is vital that you log back in to my Help Desk and check the status of your ticket(s) frequently for
updates. I will attempt to reply to your ticket(s) as quickly as possible, and all tickets are answered in the
order received. I will attempt to answer every email within 12-36 hours but in some situations it may take longer.
I am here to help you, before you raise a ticket please try to find the answer to your question in the Knowledge Base or Trouble Shooter. If that doesn't work then post your ticket to the related department listed below.
